Are your frames sustainable?

With the highest attention to detail, our museum-grade frames and prints are made right here in New Zealand. So carefully crafted, we're confident they'll keep your memories beautiful and protected...

Can I read your reviews?

Absolutely — you can read verified customer reviews here. They’re collected through Reviews.io and Google and come directly from our customers.

Do you have a phone number?

We don’t have a phone line. The best way to reach us is via our contact page or by replying to any email from us.

Do you have a physical store I can visit?

As we're an online framing store we don't have a traditional shop front. Our workshops are very much workshops and not set up for customers to pop in for a consultation or to collect orders. All or...

Do you keep my uploaded images?

No — but we store them securely for a short time in case we need to reprint something for you. Your images are stored on our secure server for 90 days, then permanently deleted.

Where are you based?

Framefox is based in New Zealand with workshops in Auckland and Hawke’s Bay. We also have an Australian website and workshop in Melbourne — visit our Australian website to order within Australia. A...